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National Emergency Operations Centre and Incident Management

The National Emergency Operations Centre NEOC is a specialised federal government civil protection organisation.

It is available around the clock, 365 days a year, and can be deployed within one hour.

The main task of the NEOC is to ensure an overview of the situation pertaining to civil protection. To this end, it exchanges information with the relevant cantonal agencies, various federal offices, operators of telecommunications, energy and transport networks, as well as international organisations and situation centres in neighbouring countries, both on a day-to-day basis and in the event of an incident.

In the event of an incident, the NEOC is the first point of contact for the cantons in all matters pertaining to civil protection. In the event of major incidents, the NEOC informs the Federal Civil Protection Crisis Management Board and other federal government command and coordination bodies and supports them in their work.

The NEOC also assumes additional tasks in the event of incidents involving radioactivity, serious chemical accidents, dam bursts and natural hazards. In the case of incidents involving radioactivity, it has the authority to order immediate measures to protect the population.

You will find further information on the website of this FOCP unit: National Emergency Operations Centre (NEOC)


National Emergency Operations Centre (NEOC) Guisanplatz 1B
CH-3003 Bern
+41 848 840 080


National Emergency Operations Centre (NEOC)

Guisanplatz 1B
CH-3003 Bern